SHIPPING
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All the pieces of this collection are handmade by me in Bali Indonesia.
Items are made-to-order and, as such, they may take up 3 days to produce.
All pieces are unique. If you’re in a rush don’t worry, just shoot through chat with me button and I’ll see what I can do.
Indonesia and Singapore FREE SHIPPING
International orders 15$
International orders deliveries can take up to 7-14 business days from dispatch to delivery depending on the destination country. Please note we can’t be held responsible for any delays, damage or loss once the package has left our studio and is transferred to our carrier.
CUSTOMS, DUTIES & TAXES
The customer is responsible for assuring that the product can be lawfully imported to the destination country. Please note that your order is not inclusive any taxes, duties or charges that may be applied when your package reaches your country. Please make yourself aware of any charges that may apply before purchasing your jewels. Special or express shipping methods can be applied, contact me for inquiries.
RETURNS + EXCHANGE
Be mindful while placing your orders as Miru does not accept any returns or exchanges. Only in the case of a defective order, we will do so. (please read the paragraph above « error in delivery » to see our terms for defective items).
Please note that we do not accept liability for shipping loss or damage of returned goods. Naula studio will only cover shipping costs incurred in returning the product(s) if the return is a result of our error.
For more information on reclaiming international duties and taxes, please contact your local customs bureau.
CANCEL
Miru can cancel any orders and shipping in case of partial payment or failure. And can refuse accepting orders and/or shipping from customers with payment difficulty history.